Minitab helps companies spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of machine learning, statistical analysis and process improvement tools.
"Hello, How Can I Help You?" Optimizing Customer Service at Edward Jones
With a branch network of more than 12,000 locations throughout the United States and Canda and nearly 7 million clients worldwide, Edward Jones knows a thing or two about providing high-quality customer service.
Sweet Success: Thai Roong Ruang Sugar Group Promotes Fair Compensation Using Data Analysis
One of Thailand's leading sugar manufacturers, Thai Roong Ruang Sugar (TRR) Group, assessed its employee performance review process to address concerns about inconsistent department head standards for employee evaluation.
Powering Sales with Lean Six Sigma: Socomec Optimizes Organization to increase Revenue
Seeking to expand the company's client base, a Lean Six Sigma project team at Socomec's set out to diagnose and address problems within the organization's sales process using Minitab Statistical Software.
Banking on Efficiency: How Grupo Mutual Improved Cash Flow and Reduced Costs
Grupo Mutual applied data analysis using Minitab Statistical Software and Lean Six Sigma (LSS) methods to increase cash usage, decrease costs, and free Grupo Mutual to reinvest funds that increased revenue by $1.1 million—without affecting the quality of its client services.