• Payment Terms and Policies

    U.S./Canada and International Terms and Policies of Payment for Minitab Inc.

    These terms are not applicable for purchases from the Minitab Store.

    1. Payment terms:
      1.  For customers in U.S./Canada: Payment terms are net 30 days and may be subject to credit approval. Pre-payment or credit card required for orders under $100.
      2. For customers outside of U.S./Canada: Pre-payment (check or wire transfer in U.S. dollars) or credit card required for all orders. To wire your payment, please contact Minitab, Inc. at +1.814.238.3280, by fax at +1.814.238.1702, or e-mail intlsales@minitab.com for our bank details.
    2. Fees and prices are exclusive of tariffs, duties or taxes imposed or levied by a government or governmental agency.
    3. Some orders may be subject to state and/or local sales/use tax. Minitab reserves the right to correct tax rates and/or collect the sales/use tax required by law.
      1. For customers outside of U.S./Canada: If your organization is subject to governmental withholding tax, please send or fax to us documentation evidencing the remittance of your governmental withholding tax when payment is made.
    4. If your organization is Sales Tax Exempt, please send or fax a copy of your "Certificate of Exemption Status" at the time the order is placed.
    5. Checks must be payable to "Minitab, Inc." and drawn on a U.S. bank in U.S. dollars. EFT/ACH, wires, MasterCard, VISA, and American Express accepted.
    6. All prices are in U.S. dollars.
    7. Prices and availability are subject to change without notice.
    8. Minitab software or products are shipped for use solely in accordance with Minitab's agreement with the Customer and any conflicting terms set forth in the Customer's purchase order are expressly rejected. If these terms are unacceptable, the Customer must return the Minitab software or products to us within 30 days for a full refund.
    9. To qualify for academic pricing, the licensee must be an accredited and degree-granting institution.
      1. Single user license eligibility - Faculty and students of academic institutions must provide current proof of academic affiliation. Students must be currently enrolled and actively pursuing a degree at a qualified academic institution in order to be eligible. CEU or certificate programs do not quality as academic courses. Note: These licenses are for individual use on a personally owned computer; not for lab licensing.
      2. Lab licensing eligibility - Schools and universities must be accredited and degree-granting institutions. Lab licenses must be loaded onto school-owned machines located on an academic campus.

    Returns and Shipping/ Handling Terms and Policies for Minitab Inc.

    1. When purchased from Minitab, any non-activated (single user license) or non-entitled (multi-user license) software products may be returned for any reason within 30 days of receipt for a full refund. Please contact us prior to any return for a return authorization number. Returns will not be accepted without a return authorization number. Minitab does not accept returns for documentation, training materials, and confirmed license renewal orders.
    2. Whenever possible, Minitab orders are shipped via UPS Ground. For express shipping contact Minitab Inc. for additional charges. Shipping and handling charges are non-refundable.

    Australia and New Zealand Payment Terms and Policies for Minitab Pty Ltd

    These terms are not applicable for purchases from the Minitab Store.

    1. Fees and prices exclude GST and shipping/handling charges.
    2. Cheques must be payable to "Minitab Pty Ltd" and drawn on an Australian bank in Australian dollars. Wires, MasterCard, VISA, and American Express accepted.
    3. Payment terms are net 30 days and may be subject to credit approval. Pre-payment or credit card required for orders under $100.
    4. All prices are in Australian dollars.
    5. Prices and availability are subject to change without notice.
    6. Minitab software or products are shipped for use solely in accordance with Minitab's agreement with the Customer and any conflicting terms set forth in the Customer's purchase order are expressly rejected. If these terms are unacceptable, the Customer must return the Minitab software or products to us within 30 days for a full refund.
    7. When purchased from Minitab, any non-activated (single user license) or non-entitled (multi-user license) Minitab software products may be returned for any reason within 30 days of receipt for a full refund. Please contact us prior to any return for a return authorisation number. Returns will not be accepted without a return authorisation number. Minitab does not accept returns for documentation and confirmed licence renewal orders.
    8. To qualify for academic pricing, the licensee must be an accredited and degree-granting institution.
      1. Single user licence eligibility - Faculty and students of academic institutions must provide current proof of academic affiliation. Students must be currently enrolled and actively pursuing a degree at a qualified academic institution in order to be eligible. CEU or certificate programs do not quality as academic courses. Note: These licenses are for individual use on a personally owned computer; not for lab licensing.
      2. Lab licensing eligibility - Schools and universities must be accredited and degree-granting institutions. Lab licences must be loaded onto school-owned machines located on an academic campus.
    9. Customers outside of Australia/New Zealand:
      1. Pre-payment (cheque or wire transfer in Australian dollars) or credit card required for all orders. To wire your payment, please contact Minitab Pty Ltd at +61 (0) 2 9312 3700, by fax at +61 (0) 2 9312 3799, or e-mail ar@minitab.com.au for our bank details.
      2. If your organisation is subject to governmental withholding tax, please send or fax to us documentation evidencing the remittance of your governmental withholding tax when payment is made.

    EMEA Countries Terms and Policies for Payments to Minitab Ltd.

    These terms are not applicable for purchases from the Minitab Store.

    1. When purchased from Minitab Ltd, any non-activated (single user license) or non-entitled (multi-user license) Minitab software products may be returned for any reason within 30 days of receipt for a full refund. Please contact us prior to any return for a return authorization number. Returns will not be accepted without a return authorization number. Minitab does not accept returns for documentation orders and confirmed license renewal orders.
    2. Shipping and Handling - Shipping and Handling charges apply to all orders and are non-refundable. Charges are not included in the price of the product. All orders are shipped via Courier. Please contact Minitab for quotes.
    3. All prices are in Pounds Sterling or Euro.
    4. Availability is subject to change without notice.
    5. Payment terms vary by country. Payment terms of net 30 from the date of the invoice are available in some countries subject to credit approval. All others require pre-payment (credit card, cheque or wire transfer). Pre-payment is required in all countries for orders under £100/€145. MasterCard, VISA and American Express accepted. Cheques must be payable to Minitab Ltd. To wire your payment, please contact Minitab Ltd. at +44 (0)24 7665 2777 , by fax at +44 (0)24 7643 2888 for our bank information.
    6. All fees and prices are exclusive of VAT, tariffs, duties and taxes imposed or levied by a government or governmental agency.
    7. Minitab's products have been shipped for use solely in accordance with Minitab Inc.'s agreement with the Customer and any conflicting terms set forth in the Customer's purchase order are expressly rejected. If these terms are unacceptable, the Customer must return the Minitab product to us within thirty (30)-days for full refund.

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