• Our Trainers

    Bruno Scibilia

     

    Technical Training Specialist

    Bruno Scibilia

    Bruno Scibilia joined the Paris-based Minitab team in 2007. He started as a Technical Support Specialist, responding to customer queries regarding the installation and use of Minitab Statistical Software. Bruno now leads a number of the Minitab Public Training courses in Paris.

    “I was a practitioner of quality improvement statistical techniques and software within a manufacturing company for a number of years. This experience of the industrial environment and the awareness of its problems and challenges give me a better understanding of the voice (or needs) of our Training customers.

    Training and Technical Support complement each other: they help to develop an awareness of technical requests and training expectations expressed by the majority of our users, as well as building an understanding in the variety of applications of Minitab Software solutions”.

    Bruno obtained a PhD in Design of Experiments. He worked as a Statistical Engineer in the semi-conductor industry for six years. He is a certified Six Sigma Black Belt from the American Society for Quality (ASQ).

    Cheryl Pammer

    "My philosophy is that information has to be practical to be useful."

    Technical Training Specialist

    Cheryl Pammer

    As a Minitab trainer, statistical consultant, and the lead designer of Minitab Statistical Software, Cheryl is immersed in the day-to-day problems faced by quality practitioners. Drawing on more than 25 years of experience in teaching, statistical consulting, and software development, Cheryl aims to provide the sound statistical strategies and software tools that professionals need to solve the real-world problems they face on the job. She has worked on the project teams that developed many of Minitab's most popular features, including the Assistant, Design of Experiments, Gage R&R, and Reliability. She was also one of the developers of Minitab’s online learning solution, Quality Trainer.

    In addition to her work with Minitab, Cheryl has provided statistical consulting for research labs, major corporations, and universities. Her employers include Vespa Labs, where she developed a new sampling technique for quantifying indoor allergens; Merck Research Labs, where she worked with researchers in pre-clinical drug development; and Penn State University, where she worked as a statistical consultant in the Department of Food Science and as an instructor for courses in statistics and introductory biostatistics.

    Cheryl's goal as a Minitab Trainer is to give attendees the statistical knowledge and tools they need to solve the real-world problems they face on the job. "My philosophy is that information has to be practical to be useful," Cheryl says. "I love the 'aha!' moments that occur in class when our customers see how they can apply the skills they're learning to their own projects and help their companies improve quality."

    In addition to Six Sigma Black Belt training, Cheryl has a B.S.E. in Mathematics from Truman State University and an M.S. in Statistics from the Pennsylvania State University, where she has also completed coursework in industrial engineering and significant coursework towards a Ph.D. in Statistics. She has been a presenter at several seminars and conferences, including the American Society for Quality’s World Conference, Fall Technical Conference, and Service Quality Conference. In September 2013, Cheryl’s work was highlighted in the American Statistical Association’s publication, Amstat News, in an article entitled “A Statistician’s Journey.”

    Gillian Groom

    Technical Training Specialist

    Gillian Groom

    Gillian joined Minitab in 2014 as a Technical Training Specialist from the University of Southampton. Throughout her career she has been applying statistical analysis to guide informed management decisions on business opportunities or problems.

    For many years Gillian has specialised in Financial Services both in UK and Europe, focusing on the development and use of statistical analyses for the improvement of credit risk decisions.

    Gillian is an active member of the Operational Research (OR) Society, assisting them to promote OR, as the discipline of applying the right analytical methods to help organisations make better decisions via membership of their General Council and supporting their regional events.

    “I am excited to join Minitab and have the opportunity to demonstrate how good data analysis together with process knowledge can lead to informed decisions that make a real difference to business performance”.

    Gillian has a Masters Degree in Probability and Statistics from Sheffield University.

    José Padilla

    Technical Training Specialist I

    José Padilla

    After graduating from the Pennsylvania State University in 2005 with B.S. degrees in both Mathematics and Statistics, José joined Minitab in 2007 and began sharing his expertise in quality statistics and Minitab Statistical Software as a sales representative.

    As a Minitab trainer, José draws on his experience presenting statistical concepts to professionals in numerous public and on-site training courses, webinars, and workshops, and continues to build and maintain relationships with customers.

    José ensures customer satisfaction with his ability to communicate technical and business concepts both in Spanish and English. “My goal is to help customers achieve success,” he says. “Applying statistical concepts to their businesses can lead to good decision making, but only if they understand the tools they are working with.”

    Kevin Potcner

    "The key to my teaching strategy is making statistics accessible—helping people of any level of background and toolset get the most out of their data."

    Technical Training Specialist

    Kevin Potcner

    Kevin joined the Minitab team in 2000 and has contributed to developing its training curriculum and delivering its courses across a wide range of industries. Drawing on over 20 years of experience in teaching statistics in both corporate and academic environments, he is practiced in applying the statistical sciences to solve a myriad of business problems, and in translating difficult technical concepts for a variety of audiences.

    In addition to his work with Minitab, Kevin’s projects have covered topics in areas such as engineering, marketing, manufacturing, product development, operations, strategy, R&D, and quality for clients including Charles Schwab, Cisco, DignityHealth, eBay, Ford, Genentech, GlaxoSmithKline, Hewlett Packard, Intuitive Surgical, and Visa, among others.

    After receiving his BS in Printing Sciences and MS in Statistics from the Rochester Institute of Technology, Kevin served as a faculty member at both the Rochester Institute of Technology and the University of Florida. He has published numerous articles and presented at various industry conferences, and remains active in the academic community on the editorial boards of both the International Journal of Data Sciences and the Applied Marketing Analytics Journal.

    Kevin also continues his involvement in the academic field by leading the development of a new data science program at California State University—Fullerton, and as a volunteer for various educational initiatives to help promote the use and understanding of the statistical sciences.

    Ming Dong

    "My goal is to make my courses practical and relevant for professionals from all types of businesses."

    Technical Training Specialist / Technical Support Specialist

    Ming Dong

    Ming has been proudly supporting Minitab customers since Minitab Pty Ltd opened in 2007, first as a Technical Support Specialist and now as Minitab’s first Technical Training Specialist in Australia.

    As a member of Minitab’s technical support team, he gained firsthand experience resolving the challenges Minitab users face when trying to choose the right method and analyze their data.

    He also brings a great deal of industry experience to his training courses. He has worked as a Statistical Research Officer for Macquarie University and a Software Engineer and Project Coordinator for Toshiba, OzEmail and National Computing Systems Singapore.

    One of the things Ming enjoys most about being a Minitab trainer is helping a wide range of clients effectively use statistics to improve their processes.

    “My goal is to make my courses practical and relevant for professionals from all types of businesses,” he said. “I want training participants to leave with a 'statistical toolkit' they can take back to their jobs and use immediately and regularly.”

    Ming has had several papers published in the field of Bioinformatics statistics research. He has a Masters of Computer Science from the University of New South Wales, and a Masters of Applied Statistics from Macquarie University.

    Nick Jones

     

    Technical Training Specialist

    Nick Jones

    Nick Jones joined the Minitab team in October 2007 after obtaining a 1st in Statistics (BSc) at the University of Reading. Nick initially started as a Technical Support Specialist, offering help and advice on a wide range of Minitab software and statistical queries to customers of varying expertise, whilst at the same time increasing his own knowledge, of Minitab Software packages.

    Since 2009 he has been using his experience to pass on the knowledge he has gained to others as a Trainer for Minitab Ltd, based in London. He is also an enthusiastic programmer and spends time writing macros and other programs to help customise Minitab and automate analyses.

    “Training offers a fantastic opportunity to share my knowledge of Minitab and statistics. To make people’s lives even a little easier is very rewarding for me and it is great to be a part of the Minitab team.”

    robert collis

    Technical Training Specialist

    Robert Collis

    Robert joined the Minitab team in May 1997 after completing a Marketing Masters degree from Coventry University. The statistics degree that Robert attained from the University of London along with his linguistic talent (bilingual French-English), gives Robert a good head start in understanding what our customers need.

    Robert offers technical support and also delivers on-site training courses to Minitab customers to both French and English speaking customers."

    "I enjoy drawing on my real-life experiences of using statistics when teaching courses in the European company environment. I try to make our Minitab training courses practical, accessible and memorable. My role as a trainer is made all the more interesting as I am able to roll out the same training programme in both French and English for our customers with multiple sites across Europe."

    Robert has trained many influential companies throughout France and North Africa. Robert has also been instrumental in providing training courses to those companies who are working to implement Six Sigma quality initiatives.

    Sami Chaabi

     

    Technical Training Specialist

    Sami Chaabi

    Sami joined Minitab in 2000, where he started by developing and increasing his knowledge of the Minitab software package through the Technical Support department, in which he still works, before giving training on the software as well.

    The two departments complement each other significantly, and this allows Sami to better meet the expectations of the various users; their complementary nature also enables him to pay particular attention to the problems that users encounter most often with Minitab, which allows him to give them more confidence in using it.

    Like the other Minitab trainers, Sami has several years of experience in training at companies that deploy the Six Sigma methodology or those that would like to make their employees aware of statistical data analysis available in the company.

    "The trainer position is highly stimulating as it requires constant adaptation to the needs of the individual companies where I am training, and allows for a significant exchange of ideas between clients."

    Scott Kowalski

    Technical Training Specialist

    Scott Kowalski

    Scott joined Minitab to help professionals to appreciate and harness the power of statistics in using data to solve problems, no matter what industry they're in. He gets a real sense of accomplishment from helping people from different disciplines and technical backgrounds come together to find solutions to important business problems.

    His interest in helping people understand and apply statistical power was sparked during the two years he spent as a consultant in the University of Florida's Institute of Food and Agricultural Sciences. These projects involved the use of designed experiments as well as reliability, control charts and regression analysis. By helping the institute's clients collect and analyze data, Scott saw first-hand the value that applied statisticians add to solving real-world problems.

    Scott earned his B.S., M.S. and Ph.D. in Statistics from the University of Florida, where he taught several courses and concentrated on design of experiments and response surface methodology. His goal in earning his doctorate was to develop theory for problems already being encountered by practitioners, and his dissertation focused on designing industrial experiments with hard-to-change factors.

    After completing his education, Scott worked for one year at Stetson University and for one year at the University of Central Florida, where he continued to consult and served as the associate director of the university's Statistics Institute.

    Scott is a member of the Editorial Review Board for the Journal of Quality Technology and Quality Engineering, and has published articles in both journals, as well as in Quality Reliability Engineering International, Quality Progress, and Technometrics. He was awarded the 2005 Lloyd Nelson Award by ASQ for the paper having “the greatest immediate impact to practitioners.” In addition to his extensive teaching experience, he has delivered presentations and seminars at meetings of professional organizations including the American Statistical Association, the Fall Technical Conference of the American Society for Quality's Statistics Division, and many Six Sigma events in Asia.

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