Known worldwide for bicycle trailers that set the standard for quality, Burley
uses Minitab Statistical Software to help keep their reputation for excellence
Burley rigorously tests and inspects their bike trailers to provide customers with a
safe and durable product. Upon reviewing some pass/fail inspection data, quality
manager Mary Craighead identified discrepancies between quality inspectors at
headquarters and Burley's manufacturing partner overseas. She turned to Minitab's
attribute agreement analysis to find the root cause and get all inspectors back on
Analysis revealed overall accuracy of pass/fail ratings across
inspectors was poor.
Newer inspectors were more likely to pass defective items, and
required additional training.
Revising evaluation forms to capture comprehensive inspection
criteria yielded results.
Improved inspection process could reduce scrap rates and unnecessary
“Minitab has helped us get metrics in place for our
leading quality indicators very quickly.”
—Mary Craighead, Quality Manager, Burley
Companies like Burley know that
people make better decisions when they understand what their data are telling
them. And with Minitab, you don't have to be a statistics expert to get those
great insights—the software walks you through every step of your analysis, and
even helps you interpret the results. Minitab makes it easier and faster to use
data to make good decisions by providing accessible but powerful tools for every
step of the journey.
Minitab has all the tools you need to assess quality, identify where and why
problems exist, and arrive at solutions you can trust.
Minitab's built-in guidance and easy-to-understand reports help you and your
stakeholders focus on the metrics that matter most.
Need help? We provide unlimited phone or online support from specialists skilled
in statistics, quality improvement, and computer systems.
“Minitab does a great job of offering help and support to
make statistics comprehensible and approachable for just about anyone.”
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