Error 1324 during installation - ID 2288

Revised: 3/16/2009

Applies to

  • Minitab 15
  • Quality Companion 3.2
  • Quality Companion 3.1

Description

When I install Minitab or Quality Companion, I receive the following error: "Error 1324. The path Introduction ?Minitab contains an invalid character."

Solution

This error primarily occurs on computers that have the Microsoft AppLocale utility installed. For a possible work-around, please do the following:

1. Choose Start > Run. Type Regedit.

2. Browse to HKLM\Software\Microsoft\WindowsNT\CurrentVersion\AppCompatFlags\Custom.

3. Expand the Custom folder, then right-click on the MSIEXEC folder beneath it and choose Export.

4. Type the name backup and save the file to an easily accessible location such as your Desktop.

5. Right-click on the MSIEXEC again and choose Delete.

6. Close the Registry Editor and then run the Minitab installation again.

7. After the install completes successfully, you can re-add the registry key that was deleted by double-clicking the backup.reg file.

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