Our training sessions are divided into two series – Manufacturing Quality and Service Quality. Both series cover similar statistical methods but their course materials use very different examples. Choosing courses in the series that best reflect the work you do will help you get the most from our training.
Our Manufacturing Quality series is for professionals working in the automotive industry, chemical production plants, and other companies involved in manufacturing. The course materials include examples with metrics such as diameters, pressure, and hardness.
Our Service Quality series is for professionals working in financial services, healthcare and other areas that use metrics such as time, defect rates, and revenue data. The course materials include more examples of analyzing categorical (count) data.
Two of our courses, Quality Companion Essentials and Macros (for Minitab Statistical Software), have appropriate content for either series.
Many courses in both series have prerequisite classes. Please contact us so we can help you determine if the course you want to take is right for you.